THE FOLLOWING RETURN POLICY APPLIES TO GENERAL ONLINE PURCHASES MADE THROUGH RoyalBeautyCos.bigcartel.com

Returns are available if initiated within three (3) business days of receiving your package for STORE CREDIT ONLY (excluding items listed below). You must email customer service within 3 days to request the return. Any claims made after 3 business days will NOT be accepted. Shipping and handling fees are not refundable. Exchanges are not available.

All items must be returned in their original condition; unused, unopened, including packaging. We cannot accept items that have been worn or altered. The customer is responsible for any return costs. Kindly contact us via email before sending out the parcel for faster and better customer service. Customer Service Email: [email protected]